Refund policy

Accepted on a case by case basis. Due to the nature of small business, we will accept returns for store credit if the jewelry remains in perfect condition.

If you have questions or need help with returns, please reach out to li@chronicbaubles.com.

Return Guidelines

• You must start your return within 14 days of receiving your order.
• Once approved, you must ship your items back within 7 days (postmarked by day 7 is fine).
• We do not cover return shipping fees. To secure your store credit, you must provide a tracking number for your return.
• Custom orders are non-refundable and cannot be exchanged.

Damaged or Incorrect Orders

If your item arrives damaged or there's a mistake, please reach out! We will make things right to the best of our ability and send you a replacement as soon as possible.